Course eligibility
Is this course right for you?
Entry requirements
- There are no specific entry requirements for this qualification. You can lodge your application online today.
Entry Recommendations
- Access to computer, laptop or device.
- Access to the internet.
This is a nationally recognised course delivered by ACE Community Colleges RTO 90032
All Registered Training Organisations (RTOs) are strictly regulated by the Australian Skills Quality Authority (ASQA). This ensures you will be studying a quality-assured and nationally recognised qualification comprising a set of compulsory units, elective units, and where nominated mandatory practical placement hours.
Real world Jobs
Possible Career Opportunities
Administrative Assistant
Customer Service Assistant
Clerical Worker
Receptionist
Real world success
Top employing industries
Accommodation & Food Services
Retail Trade
Course units
What you will learn
| Unit Code | Unit Overview |
|---|---|
BSBCRT311 |
Apply critical thinking skills in a team environment |
BSBPEF201 |
Support personal wellbeing in the workplace |
BSBSUS211 |
Participate in sustainable work practices |
BSBTWK301 |
Use inclusive work practices |
BSBWHS311 |
Assist with maintaining workplace safety |
BSBXCM301 |
Engage in workplace communication |
BSBPEF301 |
Organise personal work priorities |
| Unit Code | Unit Overview |
|---|---|
BSBTEC202 |
Use digital technologies to communicate in a work environment |
| BSBOPS304 | Deliver and monitor a service to customers |
| BSBWRT311 | Write simple documents |
| BSBXTW301 | Work in a team |
| BSBLDR301 | Support effective workplace relationships |
| BSBOPS305 | Process customer complaints |
Additional info
Find out more about applying
Student Fees for New South Wales
Subsidised Fee |
|
|---|---|
New Entrant Trainee |
$0 |
Concession |
$240 |
First Qualification |
$1320 |
Second Qualification |
$1580 |
Non-subsidised Fee |
|
Full Fee |
$3200 |
Student Fees for Queensland
Subsidised Fee |
|
|---|---|
Concession Co-Contribution Fee |
$130 ($10 per unit) |
Co-Contribution Fee |
$156 ($12 per unit) |
Non-subsidised Fee |
|
Full Fee |
$3200 |
Where To Next
Select the ACE location closest to you from the tabs below to explore course start dates and download detailed course information. The course fee is determined according to your personal circumstances. Please contact the College to discuss your eligibility.