Ask a question To Apply choose a location


This qualification reflects the role of community services, case management and social housing workers involved in managing, coordinating or the delivery of person centred services to individuals, groups and communities. At this level you have specialised skills in community services and work autonomously under broad directions from senior management.

The responsibilities in this role type are diverse in nature but generally include duties such as the implementation of service programs, the evaluation and assessment of client needs, and coordinating referral processes. Typically these roles provide direct support to individuals or groups of individuals.

You may also have responsibility for the supervision of other workers and volunteers, case management, program coordination or the development of new business opportunities.


  • 18 months maximum duration
  • 16 Units
  • 1 hour class training via video monthly
  • 45 minutes scheduled mentoring with Trainer each fortnight
  • 12 hours per Unit of directed home studies
  • 4 hours per Unit of research
  • This course requires the support of your workplace and 100 hours of employment/job tasks, OR will be achieved at the conclusion of the course at a time when it is safe to do so.


Students will be required to complete and pay for a National Police Clearance prior to enrolment in this course.


Support from our specialist trainers, online learning means you can work and study at the same time, our payment plans can help you reach your goal, plus you could be eligible for funding; and study support will assist you through your course.


Select the ACE location closest to you from the tabs below to explore course start dates and download detailed course information. The course fee is determined according to your personal circumstances, you could be eligible for low fee or fee free training. Please contact the College to discuss your eligibility.


ace_communityservices_graphics_resized_1 ace_communityservices_graphics_resized_2 ace_communityservices_graphics_resized_3 ace_communityservices_graphics_resized_RV3-08

This course is nationally recoginsed training

Available in Burleigh Waters, Lismore. see below for details

NSW Fees
Concession Co-Contribution Fee
Skilling for Recovery
First Qualification
Second Qualification
Non-subsidised Fee
Full Fee
Queensland Fees
Subsidised Fee
Concession Co-Contribution Fee
$240 ($15 per unit)
Co-Contribution Fee
$320 ($20 per unit)
Non-subsidised Fee
Full Fee

To view more details
choose your location

Location: Lismore
Start Dates: 5 July 2021, 2 August 2021
Fee eligibility: Explore options
Duration: 18 months
Training mode: Online
Ask a question

Apply Now

Download the full course information sheet here. Download