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This qualification reflects the role of community services, case management and social housing workers involved in managing, coordinating or the delivery of person centred services to individuals, groups and communities. At this level you have specialised skills in community services and work autonomously under broad directions from senior management.

The responsibilities in this role type are diverse in nature but generally include duties such as the implementation of service programs, the evaluation and assessment of client needs, and coordinating referral processes. Typically these roles provide direct support to individuals or groups of individuals.

You may also have responsibility for the supervision of other workers and volunteers, case management, program coordination or the development of new business opportunities.


  • 18 months maximum duration
  • 16 Units
  • 45 minutes scheduled mentoring with Trainer each fortnight
  • 12 hours per Unit of directed home studies
  • 4 hours per Unit of research
  • This course requires the support of your workplace and 100 hours of employment/job tasks, OR will be achieved at the conclusion of the course at a time when it is safe to do so.


Students will be required to complete and pay for a National Police Clearance prior to enrolment in this course.

Support from our specialist trainers, online learning means you can work and study at the same time, our payment plans can help you reach your goal, plus you could be eligible for funding; and study support will assist you through your course.

CHC52015 Diploma of Community Services is a pathway to HLT54115 Diploma of Nursing, Bachelor of Nursing, Bachelor of Social Work, Bachelor of Social Science, Associate Degree of Integrated Care in Ageing, Bachelor of Occupational Therapy. Go here for your Health & Community career pathway map and begin.

Select the ACE location closest to you from the tabs below to explore course start dates and download detailed course information.

This course is nationally recoginsed training

Available in Burleigh Waters, Lismore. see below for details

NSW Fees
First Qualification
Second Qualification
Full Fee
Queensland Fees
Co-Contribution Fee
$320 ($20 per unit)
Concession Co-Contribution Fee
$240 ($15 per unit)
Full Fee

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Location: Lismore
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Fee eligibility: Explore options
Duration: 18 months
Training mode: Online
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