Business
Diploma of Management (BSB51107)
This qualification reflects the role of individuals who are engaged to manage the work of others or to add value to or review management practices. Their role may be in any industry or organisational setting. Typically people in these roles will have considerable experience in their respective industries or vocational areas and combine an informed perspective of specific work requirements with their managerial approaches. The qualification requires a sound theoretical knowledge base and managerial competencies to plan, carry out and evaluate own work or the work of a team. This course can be undertaken by self paced learning with a maximum timeframe of 8 months or Recognised Prior Learning (RPL) with a maximum timeframe of 3 months.
Certificate IV in Small Business Management BSB40410
This qualification reflects the role of individuals who use well-developed skills and a broad knowledge base in a wide variety of small business contexts. They apply solutions to a defined range of unpredictable problems, and analyse and evaluate information from a variety of sources. They may provide leadership and guidance to others, and have responsibility for the output of others. The course can be undertaken by self paced learning with a maximum timeframe of 13 months or Recognised Prior Learning (RPL) with a maximum timeframe of 3 months.
Certificate IV in Business Administration BSB40507
This course will suit those in administrative job roles such as receptionists, clerks, data entry personnel, word processing operators & personal assistants. There are no prerequisites but a good knowledge of computing & Microsoft Office is essential and having already attained a Certificate III in Business Administration would be preferred. The course can be undertaken by classroom delivery, self paced learning with a maximum timeframe of 13 months or Recognised Prior Learning (RPL) with a maximum timeframe of 3 months
Certificate IV in Frontline Management BSB40807 - Self Paced
This course will suit those in management & supervisory roles in a wide range of organisational & industry contexts. At this level frontline managers provide leadership & guidance to others and take responsibility for the effective functioning & performance of the team & its work outcomes. The course can be undertaken by self paced learning with a maximum timeframe of 13 months or Recognised Prior Learning (RPL) with a maximum timeframe of 3 months.
Certificate III in Business Administration (BSB30407) - Self Paced
Anyone interested in working in an office will find this course relevant. It provides essential keyboarding skills, the entire Microsoft Office software experience and a taste of a range of office technologies. These are the skills needed for work in a range of job titles including: receptionist, clerk, data entry operator, junior personal assistant, word processor operator & office administrator. It is possible to join this course after it has started. It is also possible to study by distance learning. It is also possible to do this course as external study. Please contact our office to express your interest and for further information.
Medical Reception
This course covers the skills needed to work in a medical office including confidentiality, filing, stock control, processing Medicare documents and making appointments. Successful participants will receive a Statement of Attainment for the following units of competency: BSBMED302B Prepare and process Medical Accounts; BSBMED303B Maintain Patient Records; BSBMED304B Assist in Controlling Stocks and Supplies; and BSBMED305B Apply the Principles of Confidentiality, Privacy and Security within the Medical Environment. The course is by distance learning using a workbook and audio CD with phone and email contact with the trainer. It is strongly recommended that the Medical Terminology course be taken prior to this course.
Social Media for Business
Social Media is fast becoming a frontline strategy for branding and marketing a small business online. In this course you will learn how to set up and implement Social Media effectively including; Facebook, Google, Twitter and Website/Blogs to reach out to your audience, engage customers, generate leads and monitor your online reputation. A must do for every small business in 2013.
Certificate III in Business Administration (Medical)
Do you enjoy working with and helping people? Obtain employment in various medical fields when you complete a Certificate III in Business Administration (Medical). This course will equip you with the knowledge and skills you require to work in the general and specialist medical fields. Become employable and confident by engaging in the hands-on experience you will receive through our vocational placement program in one of the large hospitals
Bookkeeping Basics
This one day course introduces you to the basic concepts of bookkeeping. You do not require any prior knowledge. You will learn the terminology (eg single & double entry) & GST concepts. You will also learn the rules of grouping accounts, analysing transactions, preparing a trial balance & reconciling a bank account. The course fee includes the cost of a manual.
Grant Writing & Fundraising
Learn how to write successful grant applications and raise funds. The workshop is aimed at community groups, not-for-profit organisations and individuals seeking funds for a particular cause, event or project. Topics covered include where to look for grants and donors, understanding guidelines, writing a successful application and other ways of fundraising. Maggie has had extensive experience in writing grants and assisting organisations in writing grants.
Grant Writing & Fundraising
Learn how to write successful grant applications and raise funds. The workshop is aimed at community groups, not-for-profit organisations and individuals seeking funds for a particular cause, event or project. Topics covered include where to look for grants and donors, understanding guidelines, writing a successful application and other ways of fundraising. Maggie has had extensive experience in writing grants and assisting organisations in writing grants.
MYOB Accounting and Payroll
earn about the Mind Your Own Business accounting package. Become familiar with the features of this financial software package, including GST and Payroll. Price includes cost of a manual. Successful participants will receive Statements of Attainment for the following units: FNSACC302A Administer subsidiary accounts and ledgers & BSBFIA302A Process Payroll. PC, mouse and keyboarding skills required and experience of double entry bookkeeping is needed. The Bookkeeping Basics course or an equivalent is recommended.
MYOB - BAS & IAS
This course covers the skills & knowledge required to carry out business taxation requirements tasks related to Business Activity Statements (BAS) & Instalment Activity Statements (IAS), including the completion of Activity Statements. Unit covered: FNSBKG404A Carry out business activity and instalment activity statement tasks. This unit is applicable to individuals working within enterprises and job roles subject to licensing, legislative, regulatory or certification requirements, including various aspects of taxation law, other relevant legislation and Goods and Services Tax (GST) rulings. The Tax Practitioner's Board (TPB) administers specific educational and experience requirements for registration of BAS agents and sets specific assessment requirements that must be met. Prior experience of MYOB is essential.
Quickbooks Accounting and Payroll
Learn about the Quickbooks accounting package. Become familiar with the features of this financial software package, including GST and Payroll. Price includes cost of a manual. Successful participants will receive Statements of Attainment for the following units: FNSACC302A Administer subsidiary accounts and ledgers & BSBFIA302A Process Payroll. PC, mouse and keyboarding skills required and experience of double entry bookkeeping is needed. The Bookkeeping Basics course or an equivalent is recommended.
Resolving Conflict with Customers
When businesses get into conflict with their customers irreparable damage can be done unless each situation is resolved professionally and to everyone's satisfaction. This program provides learners with expert knowledge about conflict ? why it happens, how it happens, how to anticipate it and how to avoid it. A simple, practical, tried and tested method of dealing with customer complaints is also offered and each learner receives a free handbook to keep as a resource. Learners have opportunity to practice their new knowledge and skills during the program and exit ready to use them at work.
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